Frequently Asked Questions
What areas do you serve?
Santa Glenn is based in Glendale and serves the greater Los Angeles area, including Burbank, Eagle Rock, and nearby communities. Travel options are available for events further out — just ask.
How far in advance should I book?
Popular dates in December fill up quickly, so we recommend booking as early as possible — ideally several weeks to a few months ahead for the busiest weekends.
What's included in a typical visit?
Every visit includes a warm, personal greeting, photos, and storytelling. Santa Glenn can also lead songs, perform magic tricks, and run interactive games and crafts depending on the package.
Do you bring your own costume and props?
Yes — Santa Glenn brings his own authentic costume, and can bring backdrops, a Santa chair, and small props like books and jingle bells. Different looks are available on request.
What's your cancellation policy?
Cancellation fees are based on how much advance notice is given. See the Terms & Conditions page for full details.